THE FUTURE OF TRAVEL Through Connections BY NIZIE NAZEHA LOKMAN
T he aftermath of the pandemic has changed us, from our daily habits and lifestyle to how we navigate life from now on. There is a significant shift from user and customer experiences to human experiences in the travel business. It’s about the journey to humanity in deepening the relationship with people, places, and how we view the world. As part of containing Covid-19 from spreading, we may not be allowed to travel freely across international borders. But, what if it were possible to still enjoy travel experiences to local destinations and even gain unique insights and life-learnings as is common when traveling to new destinations around the world? On a recent road trip with my family outside Kuala Lumpur city, after an extended national lockdown in Malaysia since March 2020, we found out why the future of travel is all about connections. With the aim to avoid the crowds, we headed off to one of the less- touristy destinations, Pangkor Island in Perak state.
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